IBM Hiring Freshers For Network Support Specialist | 2020/2021 Batch | Across India

IBM hiring freshers for Network Support Specialist position from B.E/B.Tech/M.E/M.Tech/MCA – 2020&2021 batch graduates across India. The detailed eligibility and application process are given below.

Details About IBM Recruitment:

Company Website: www.ibm.com

Job Role: Network Support Specialist

Qualification: B.E/B.Tech/M.E/M.Tech/MCA

Experience: Fresher

Batch: 2020/2021

Salary: Best in Industry

Job Location: Across India

Last Date: ASAP

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Required Technical and Professional Expertise

• 0 – 1 year of previous experience in a customer support or administration function preferred
• Strong computer skills and good levels of competence various business applications desirable

Responsibilities:

• Responds to general inquiries, offers quick, courteous sustained client service ensuring the customer is kept informed, updated, and promptly responded to
• Answers inbound calls
• Attempts first call resolution
• Performs basic troubleshooting
• Routes calls to appropriate department / next level teams
• Manages day-to-day Incident and Service requests
• Provides ticket status to customers as needed
• Performs outbound call campaigns
• Responsible to manage the Service Desk email box and assign emails to appropriate department
• Handles other administrative tasks as requested by line manager

Preferred Technical and Professional Expertise:

• Excellent English language Skills are a must
• Strong customer focus
• Ability to work accurately and meet deadlines
• Attention to detail and accuracy while being able to maintain higher workload
• Professional and articulate
• Effective communicator; able to liaise with confidence with both the internal and external parties
• Flexible
• Reliable

How to Apply for IBM Off Campus Drive 2022?

All interested and eligible candidates can apply for this drive online by the following link.

For more details & To Apply: Click here

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Mahant

Mahant is a career counselor specializing in IT recruitment for fresh graduates. Since 2021, he has helped 5,000+ students secure positions at top tech companies through FreshersHunt.in. His expertise lies in identifying off-campus drives, internships, and placement opportunities before they go mainstream. Featured success stories on Instagram showcase students who landed roles at TCS, Infosys, Wipro, and other leading firms using his timely job alerts.

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