Solugenix Off Campus Drive 2022 Hiring Trainee System Administrators | 2020 & 2021 Batch | Hyderabad

Communication:

• Excellent verbal and written communication skills 

Educational & Experience:

• A bachelor’s degree in information technology, networking or any other related field.
• 0 – 6 months of working Experience as a Desktop Engineer.
• ITIL v3 certification/experience/Knowledge preferred.

Job Duties:

• Work on L1 tickets on ticketing System.
• Handle daily technical support activities on desktop support, data network and server management.
• Grow clients and communicate to Account Manager by determining new opportunities.
• Setup desktop computers and peripherals and test network connections.
• Install and test desktop software applications and internet browsers.
• Test computers to ensure proper functioning of computer systems.
• Train end users on usage of computer hardware and software.
• Develop and manage effective professional working relationships with contractor personnel, co-workers and clients.
• Adhere to policies as per corporate manuals and directives.
• Extend computer support for systems’ software and hardware.
• Setup computers and install software for various applications and programs.
• Interact with staff on desktop problems and their resolution.
• Network Configuration.
• Maintain computer peripheral devices like printers and resolve associated problems.

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