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Genpact Mega Virtual Drive for Customer Service – Voice/Non-Voice Process on 13th &14th May’ 22.

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Genpact Mega Virtual Drive hiring for Customer Service – Voice/Non-Voice Process Role for Any graduate  – 2018/2019/2020/2021/2022 batch graduates for Hyderabad location. The detailed eligibility and application process are given below.Genpact

Genpact Mega Virtual Drive 2022 Details:

Hiring Organization: Genpact

Company Website: www.genpact.com

Job Role: Customer Service – Voice/Non-Voice

Qualification: Any graduate

Experience: Fresher

Batch: 2018/2019/2020/2021/2022

Salary: 2.9 LPA (Estimated)

Location: Hyderabad

Drive Date: 13 & 14 May 2022, 10 AM to 1 PM

Job Type: Full time

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Job Description:

In this role, You will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of Internet and online applications.

Responsibilities:

  • Respond to customer queries and customers concern
  • Provide support for data collection to enable Recovery of the account for end user.
  • Maintain a deep understanding of client process and policies
  • Reproduce customer issues and advance product bugs
  • Provide excellent customer service to our customers
  • You should be responsible to exhibit capacity for critical thinking and analysis.
  • Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment

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Minimum qualifications:

  • Graduate (Any Field)
  • Fluent in English & Hindi

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Preferred qualifications

  • Previous experience in a customer service role chat/email/voice
  • Effective probing skills and analyzing / understanding skills
  • Analytical skills with customer centric approach
  • Excellent proficiency with written English and with neutral English accent
  • You should be able to work on a flexible schedule (including weekend shift)

Shifts: Flexible to work in any shifts (24*7)

Note: Please carry the soft copy of Aadhar card and Pay slips if any.

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How to apply for Genpact Off Campus Drive 2022?

All interested and eligible candidates can  Join with the Drive with Below Meeting Links

Meeting ID’s:

Zoom ID: https://genpact.zoom.us/j/7229226594

‘Or’

Zoom ID: https://genpact.zoom.us/j/3239956769

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