Gartner Careers Hiring Freshers For Technical Support Specialist | Bachelors degree

Want To Get Free IT/Software Job Alerts on Telegram !! Join from  here

What you’ll do at Gartner Careers:

• Addresses and resolves basic and complex incidents and requests; captures quality data and communicates that data to the rest of the team. Completes follow-up and follow-through on all tickets.
• Manages all incidents and requests to ensure that work is completed and/or handed off properly to the application development team.
• Develops technical skills necessary to resolve as many incidents at the 1stlevel as possible.
• Contributes to self-help knowledge bases and documents typical requests and incidents, resolutions, and work-around procedures.
• Identifies, evaluates, promotes, and implements support best practices.
• Grows deeper knowledge of current corporate products, increasing ability to resolve tickets on first contact.
• Uses creativity and innovation to automate and streamline processes and procedures.

IndiaMART is Hiring For Test Engineer | Software Testing | Functional Testing | QA Executive | Work From Home

What you’ll need:

• Degree in Bachelors of Science/ Technology
• Good communicator, able to clearly and correctly express complex technical concepts in English, both verbally and in writing to support a Global organization.
• Experience with standard Microsoft products and platforms.
• Good problem solving skills

Register & Apply For BE/BTech & MCA Off Campus Job Openings

Top MNC’s Like Amazon , Tech Mahindra,Infosys, TVS & Many More Hiring, Upload Your Resume

Impact of Role: Expected Results:

• Provides good assistance to all Gartner associates, within defined SLA’s
• Internal client satisfaction feedback is consistently good – high
• All tickets/request/calls/chats are correctly logged, assigned, communicated, and updated with relevant information and escalated as necessary within SLA’s and to Gartner standards
• All Outages are logged, dealt with, escalated and communicated appropriately and in a timely manor
• Accurate technical knowledgebase, documentation, policies, and processes are maintained to a high level

HPE Careers Recruitment 2022 For Systems/ Software engineer | Bachelor’s or Master’s degree

How to Apply for Gartner Careers Hiring Technical Support Specialist?

All interested and eligible candidates can apply for this Gartner Careers Technical Support Specialist online by the following link by as soon as possible.

For More Details & To Apply: Click here