Konecranes Off Campus Drive 2022 Recruitment For Trainee SAP Security Admin | B.Tech/BE/BCA/BSc | Pune

Konecranes Off Campus  hiring for Trainee SAP Security Admin Role for B.Tech/BE/BCA/BSc – 2018/2019/2020/2021/2022 graduates at Pune. The detailed eligibility and application process are given below.

Details About Konecranes Off Campus Drive 2022:

Company Website: www.konecranes.com

Job Role: Trainee SAP Security Admin

Qualification: B.Tech/BE/BCA/BSc

Experience: 0-2 Years

Batch: 2018/2019/2020/2021/2022

Salary: 6.2 LPA (Estimated)

Location: Pune

Last Date: ASAP

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Responsibilities:

• Exhibit Konecranes Core values and code of conduct into each action
• Understand and handle incident management and Service Request process in a support environment for large number of users
• Working with SAP System, user maintenance and authorization concepts.
• Ability to troubleshoot end user’s authorization issue and resolving as per expectation and if needed take help from peers.
• Ensure ability to work or SLA based service delivery.
• Monitoring the SAP Systems daily and IDOC of various interface.
• Aid in support process improvisation
• Analyze the repetitive Incidents and addressing the root causes in order to either reduce/ eliminate repetitive Incidents or enhance efficiency in handling those
• Develop healthy professional customer relationship
• Ensure the KPIs like SLA, TAT, Ageing, Quality Audits, etc based on management’s expectations and guidance
• Align and realign actions based on customers’ feedbacks, inputs from management
• Prepare reports based on supervisor’s expectations
• Deliver any other tasks as per superior’s instructions and guidance
• Be flexible for on call support based on business needs
• Knowledge for SAP Basis will be an advantage
• Assist peers, superiors, other IT staff members in day to day activities whenever appropriate

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What we expect from you:

• Bachelor’s Degree or higher – B.Tech. /B.E., BCA, BSC comp
• Good technical background with some professional experience desirable.
• Be highly motivated, hardworking and possess good time management and communication skills
• Excellent written and spoken English
• Ability to work and communicate effectively with a globally distributed team
• Team player
• Customer service attitude.
• SAP Certifications in their specialisation area is not must but will be an advantage
• Awareness about ISO 14001, 45001 requirements

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Competencies and Skills Required:

0-2 years of experience in IT industry working in global support or business process monitoring environment. Exposure to SAP security or SAP IDOC monitoring is highly desired.

• Basic understanding about Computers and IT Systems with some exposure to SAP systems.
• Knowledge of SAP IDOC monitoring will be a big plus
• SAP Basis monitoring tasks will be an added advantage
• Knowledge about ITIL and ITSM tool(s) is preferred
• English Communication skills – Verbal, Written
• Team player
• Customer service attitude
• Customer oriented approach to ensure SAP end-user satisfaction.
• Willing to work in shifts when necessary.
• Excellent communication skills as the job requires daily interactions with colleagues based in different countries/locations.
• Reporting capabilities
• Analytical and problem-solving techniques would help in improvising the process.
• Exposure to Power Apps / RPA tools would be an advantage

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