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Infosys Walkin Drive 2023 For Service Desk And Customer Service | BE/B.Tech/BCA/MCA/MSc/BSC/Any Degree

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Infosys Walkin Drive 2023 hiring BE/B.Tech/BCA/MCA/MSc/BSC/Any Degree Graduates for Service Desk and Customer Service at Bangalore, Indore & Pune. The detailed eligibility criteria and venue details are given below.


Infosys Walkin Drive 2022 Details:

Company Website:

Wikipedia: Infosys

Job Role: Service Desk and Customer Service

Qualification: BE/B.Tech/BCA/MCA/MSc/BSC/Any Degree

Batch: 2018/2019/2020/2021/2022

Experience: Freshers (0 to 4 years)

Job Location: Bangalore, Indore & Pune

Salary: Upto 3.5 to 7.8 LPA (Expected)

Walkin Dates: 7 to 11 February 2023

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Service desk and Customer Service

Job Location: Bangalore, Pune & Indore

Customer Service Details for Infosys Walkin

  • Graduation with 15year full time education is mandatory, candidate need to have degree completion certificate with complete mark sheets. No undergraduates.
  • Excellent communication skills to attend/resolve client issues on calls/chat/mail.
  • Communication scale – CEFR :: B1, C1, C2
  • Open to work in 24*7 and work from office environment
  • Analytical problem solvers who will understand issues and to resolve customer issues
  • Problem solving skills and quick thinking to own & resolve customers’ issues independently, thoroughly & efficiently
  • Being proactive and show the utmost respect for customer’s time
  • Good time management, ensuring all contacts with customers add value
  • Work from Office is mandatory and no option of hybrid, work from home – talent should be based out of Bangalore or Pune

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Job Description for Infosys Walkin:

  • Graduation with 15year full time education is mandatory, candidate need to have degree completion certificate with complete mark sheets. No undergraduates.
  • Excellent communication skills – CEFR :: B1, C1, C2.
  • Minimum 1 year work experience on Service Desk with good knowledge on VPN, O365, remote support, active directory, troubleshooting – printer issues, Bit locker, MS teams, BIOS
  • Experience on Service now, Remedy, Control M or similar ticketing tool with knowledge of ticket priority, severity.
  • Knowledge on Service requests and incidents and should be able to communicate difference between Service Requests and Incident.
  • Knowledge of Incident Management lifecycle.
  • Aware of current role SLA and Metrics handled.
  • Talents should be based out of Bangalore or Pune.
  • Work from Office is mandatory, No option of hybrid and WFH.

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Pointers to note:

  • Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.
  • Original Government ID card is must for Security Clearance.

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How to Apply for Infosys Walkin Drive 2022?

All interested and eligible candidates can register their profile in online and  attend this Infosys walkin drive at the following venue on given dates.

To Register: Click here

Referral ID : PROGEN-HRODirect-121907

Venue Details for Infosys Walkin Drive:


Interview details for Infosys Walkin Drive:

Interview Date: 7th, 8th & 9th Feb’ 23
Interview Time: 10 AM till 1.00 PM

Interview Venue:

JP Nagar Venue:
Infosys BPM Limited., #785, Ground Floor Axis Sai Jyoti, 15th Cross 100 Feet Road,
Sarakki, 1st Phase J P Nagar, Bengaluru, Karnataka – 560078
Landmark: Near Sindoor Convention Hall

More Details: Click here


Pune Venue: 

Interview Venue: 7 to 11 Feb 2023
Interview Time: 10 AM till 12 PM

Plot No. 1, Pune, Phase 1, Hinjewadi Rajiv Gandhi Infotech Park,
Building B1, ground floor, Hinjawadi, Pune,
Maharashtra 411057

More Details & Apply: Click here

Indore Venue:

Date:7,8 Feb 2023.  Time: 10 AM till 12 PM

Infosys Ltd – Indore Venue::
Scheme No 151 & 169 B
Village Bada Bangarda and Tigariya Badshah
Super Corridor Tehsil Hatod, Indore,
Madhya Pradesh – 453 112

More Details & Apply: Click here

Things to remember while entering the campus

  • Keep your double dose vaccination certificate handy while entering campus. There will be random checks at the gate by the Security team
  • would need to produce valid negative RT-PCR report (72 hours) in case of single vaccination or if they have travelled between states despite being dual vaccinated
  • Please wear masks, & follow Covid protocols
  • Documents to Carry:
    · Carry 2 Copies of print out your updated resume;
    · Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
    · All original education documents needs to be available for verification. (10th, 12th, Graduation(Sem Wise Marksheet, CMM. Provisional and Original Degree)

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