DXC Technology Off Campus Drive 2024: hiring for Technical Support Engineer. Candidates Should have attended regular school/college with 10+2+3 as a minimum qualification in any stream of subject. The detailed eligibility and application process are given below.
Job Summary
DXC Technology Off Campus Drive 2024:
| Company Website | dxc.com |
| Job Role | Technical Support Engineer |
| Qualification | Bachelor’s / Masters degree |
| Batch | 2020 to 2024 |
| Experience | Freshers (0 to 2 years) |
| CTC/Salary | ₹ 4 LPA |
| Job Location | |
| Last Date | ASAP |
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Mandatory skills required:
- Should have attended regular school/college with 10+2+3 as a minimum qualification in any stream of subject.
- Good understanding of computer systems, mobile devices, and other tech products.
- Excellent Communication
Roles: Provides level 1 technical support to end users on computer-related technical problems to assigned accounts/ customers through voice support.
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Essential Job Functions:
- Taking ownership of customer issues reported and responding to customer inquiries to ensure customer needs are met.
- Assists customers in resolving technical problems by providing guidance regarding software/hardware/application issues etc.
- Researching, diagnosing, troubleshooting, and identifying solutions to resolve system issues and/or refer more complex technical problems through a defined escalation process.
- Identifies, evaluates, and prioritizes customer problems and complaints to ensure that inquiries are resolved appropriately.
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Basic Qualifications for DXC Technology Careers:
- Ability to diagnose and troubleshoot basic technical issues.
- Fresher or has work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician, or similar role.
- Ability to provide step-by-step technical help, both written and verbal.
- Experience with solving computer-related problems.
- Experience working with company escalation policy.
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Requirements and Skills
- Interpersonal skills to interact with customers and team members.
- Excellent problem-solving and communication skills with fluent spoken English and good thought flow.
- Organization skills to balance and prioritize work.
- Ability to work in a team environment.
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How to Apply For DXC Technology Off Campus Drive 2024?
Please drop the CV on [email protected]
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| Gurgaon | 2025 Batch | BBA |
