ZoomInfo Off Campus Drive 2026 is hiring a Software Engineer I – Salesforce Support in Bengaluru under requisition JR108079, posted 8 September 2026. Read the fine print: the internal job title is Tier 1 Support Specialist – Salesforce Platform Operations at level SWE1. It is a full-time hybrid role open to candidates with 0–2 years in business analysis, systems analysis or QA, and a B.Sc or engineering degree in CS or Electronics. No salary figure is published.
The ZoomInfo Off Campus Drive 2026 posting is headlined Software Engineer I – Salesforce Support, but the first line of the job description gives the real title: Tier 1 Support Specialist – Salesforce Platform Operations. This matters. The day-to-day is support ticket resolution, platform monitoring, data loads and light QA on the Salesforce platform — not product software development. ZoomInfo is not hiding it, but if you skim the headline and apply expecting to write application code, you will be surprised at interview. Go in wanting Salesforce operations.
Job Summary
ZoomInfo Off Campus Drive 2026 – full job details
The ZoomInfo Off Campus Drive 2026 role sits in Product & Engineering / Technology Delivery and is graded SWE1, ZoomInfo’s entry-to-junior engineering level. You would be the primary point of contact for daily business operations on Salesforce Platform Operations support.
In practice the ZoomInfo Off Campus Drive 2026 role means managing support tickets, monitoring platform performance, troubleshooting user issues, running routine data maintenance and bulk data loads, and giving light QA assistance. You work with cross-functional teams to resolve production issues and document support processes.
Key responsibilities
Tier 1 support and issue resolution
- Monitor Salesforce platform performance and errors, raising bug tickets or taking action according to issue severity.
- Manage and resolve day-to-day Salesforce support tickets with timely, high-quality resolution for business users.
- Perform basic Salesforce troubleshooting and diagnostics on user-reported issues.
- Escalate complex technical issues to senior engineers while keeping affected stakeholders informed.
- Run regular data load operations — import, update, export, upsert — while maintaining data integrity.
Salesforce and business analysis
- Provide daily operational support including user permissions, basic configuration updates and data integrity checks.
- Perform data maintenance and cleanup so Salesforce records stay accurate and actionable.
- Assist the QA team with smoke testing and regression testing of support fixes and enhancements.
- Participate in story refinement and requirement gathering sessions.
Automation and process improvement
- Create and maintain process documentation for common support issues and resolution workflows.
- Support basic QA testing for new features and bug fixes before deployment.
- Identify, track and communicate testing risks, dependencies and defects to team leads.
- Continuously build technical skills and domain knowledge to support more complex systems.
ZoomInfo Off Campus Drive 2026 eligibility
- 0–2 years of experience in Business Analysis, Systems Analysis, Quality Assurance or a related technology role.
- Basic Salesforce platform configuration experience and familiarity with data loading tools — Salesforce Data Loader, Workbench or Import Wizard.
- Understanding of software delivery lifecycles, basic API testing (e.g. Postman), database fundamentals and data integrity verification.
- Analytical mindset with a genuine interest in troubleshooting production issues and root-cause analysis.
- Strong communication skills and eagerness to learn from senior engineers.
- Bachelor of Science in Computer Science, Electronics or a similar engineering / technical discipline from a government approved university.
The 0–2 years band means true freshers are eligible, but you are competing with people who already have up to two years. What closes that gap is Salesforce familiarity, and the ZoomInfo Off Campus Drive 2026 names the exact tools it wants you to know.
The ZoomInfo Off Campus Drive 2026 listing states that ZoomInfo may use a software-based assessment as part of the recruitment process, and publishes information about that tool including the results of its most recent bias audit. Expect an online test rather than a straight resume screen, and treat the Salesforce and SQL fundamentals as genuinely testable rather than nice-to-have.
How to prepare
- Get a free Salesforce Developer Edition org. It is free, it takes ten minutes, and hands-on beats theory in the interview.
- Do Salesforce Trailhead admin basics. Users, profiles, permission sets, objects, fields. These map directly to “user permissions and basic configuration updates”.
- Practise Data Loader. Import, update, export and upsert are named explicitly. Load a CSV, break it, fix it.
- Learn Postman. Basic API testing is a named requirement and it is a one-evening skill.
- Brush up SQL and database fundamentals. Data integrity verification is the recurring theme across every responsibility.
- Have a troubleshooting story. Root-cause analysis is named twice — be able to walk through a bug you diagnosed methodically.
How to apply for the ZoomInfo Off Campus Drive 2026
- Apply on the official ZoomInfo careers listing for requisition JR108079.
- The posting went live on 8 September 2026, so you are early. Apply now rather than waiting.
- Put any Salesforce exposure at the top of your resume — Trailhead badges, a certification in progress, or a personal org all count.
- No closing date is published, so treat it as open until filled.
- More live openings on our companies hiring freshers page, updated daily.
Is this role worth applying to?
For a fresher who wants into the Salesforce ecosystem, the ZoomInfo Off Campus Drive 2026 is worth it. Salesforce administration and platform operations is a well-paid, portable career track in India, and starting inside a NASDAQ-listed product company with a defined SWE1 grade is a strong entry point. ZoomInfo describes itself as a Go-To-Market Intelligence Platform serving more than 35,000 companies.
Be honest with yourself about the work, though. The ZoomInfo Off Campus Drive 2026 is a support and operations role first. If your goal is to build product software, take it as a paid entry into a large tech company and plan your move internally — do not expect the title alone to make you a product engineer.
ZoomInfo Off Campus Drive 2026 — FAQs
Is this a software development role?
Not primarily. The ZoomInfo Off Campus Drive 2026 advertised title is Software Engineer I, but the internal job title is Tier 1 Support Specialist – Salesforce Platform Operations. The work is support ticket resolution, platform monitoring, data loads and light QA on Salesforce.
Can freshers apply to the ZoomInfo Off Campus Drive 2026?
Yes. ZoomInfo asks for 0 to 2 years of experience in business analysis, systems analysis, QA or a related technology role, so candidates with no formal experience are within the stated band.
What degree is required?
A Bachelor of Science in Computer Science, Electronics or a similar engineering or technical discipline from a government approved university.
Is the role remote or in office?
The listing is tagged hybrid and based in Bengaluru, Karnataka. It is a full-time position.
What is the salary?
ZoomInfo has not published a salary figure on this requisition, so we are not quoting one. Confirm the CTC with the recruiter during your first conversation.
Ready to apply?
Read the eligibility above, keep your resume ready, and apply on the official portal only. No fees — ever.
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