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Wipro Off Campus Drive 2023 Hiring For System Engineer | Bangalore, Mumbai & Pune

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Wipro Off Campus Drive 2023 hiring for BE/B.Tech/ME/M.Tech/MCA/BSc/BCA – 2019/2020/2021/2022 batch graduates at Bangalore, Mumbai & Pune. The detailed eligibility and application process are given below.Wipro

Wipro Off Campus Drive 2023 Details:

Company Website: www.wipro.com

Job Role: System Engineer

Qualification: BE, B.Tech, M.E, M.Tech, MCA, BSc, BCA

Batch: 2019/2020/2021/2022

Experience: Fresher

Salary (CTC): Upto 4.3 LPA (Expected)

Job Location: Bangalore, Mumbai, Pune

Last Date: ASAP

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Responsibilities:

  • Excellent communication skills,
  • Ability to Empathize, pacify and handle Irate Customers withExceptional communication skills.
  • Technical Knowledge in Troubleshooting Base Operating systemIssues and eager to learn New Technologies.
  • Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN,Security App etc. over Remote Support
  • Answer incoming calls and respond to customer’s emails intimely manner.
  • Manage and resolve customer complaints.
  • Identify and escalate issues to supervisors as and when needed.
  • Provide product and service information to customers.
  • Research required information using available resources andOffer Solution to customers.
  • Research, identify, and resolve customer complaints usingapplicable software.
  • Route calls and tickets to appropriate resources and Domains whocan best support he user,
  • Document all call information according to standard operatingprocedures.
  • Recognize, document, and alert the management team of trends incustomer calls.
  • Create SOPs for new Issues and resolution given.
  • Complete call logs and reports

Samsung Internship Program 2023 | BE/ BTech/ Msc | 2023 Batch

How to Apply Wipor Off Campus Drive 2023?

All interested and eligible candidates can apply for this position online by the following link as soon as possible.

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