Wipro Off Campus Drive 2023 hiring for BE/B.Tech/ME/M.Tech/MCA/BSc/BCA – 2019/2020/2021/2022 batch graduates at Bangalore, Mumbai & Pune. The detailed eligibility and application process are given below.
Wipro Off Campus Drive 2023 Details:
Company Website: www.wipro.com
Job Role: System Engineer
Qualification: BE, B.Tech, M.E, M.Tech, MCA, BSc, BCA
Salary (CTC): Upto 4.3 LPA (Expected)
Job Location: Bangalore, Mumbai, Pune
Last Date: ASAP
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- Excellent communication skills,
- Ability to Empathize, pacify and handle Irate Customers withExceptional communication skills.
- Technical Knowledge in Troubleshooting Base Operating systemIssues and eager to learn New Technologies.
- Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN,Security App etc. over Remote Support
- Answer incoming calls and respond to customer’s emails intimely manner.
- Manage and resolve customer complaints.
- Identify and escalate issues to supervisors as and when needed.
- Provide product and service information to customers.
- Research required information using available resources andOffer Solution to customers.
- Research, identify, and resolve customer complaints usingapplicable software.
- Route calls and tickets to appropriate resources and Domains whocan best support he user,
- Document all call information according to standard operatingprocedures.
- Recognize, document, and alert the management team of trends incustomer calls.
- Create SOPs for new Issues and resolution given.
- Complete call logs and reports
Samsung Internship Program 2023 | BE/ BTech/ Msc | 2023 Batch
How to Apply Wipor Off Campus Drive 2023?
All interested and eligible candidates can apply for this position online by the following link as soon as possible.
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