Wipro Off Campus Drive 2022 Hiring BE/B.Tech/ME/M.Tech/MCA/BSc/BCA graduates for the role of Associate – Voice at Hyderabad location. The detailed eligibility and application process are given below.
Wipro Off Campus Drive 2022 Details:
Company Website: www.wipro.com
Job Role: Associate – Voice
Qualification: BE/B.Tech/ME/M.Tech/MCA/BSc/BCA or Any Degree
Salary: Upto 3.5 LPA (Expected)
Last Date: ASAP
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The purpose of the role is to provide effective technical supportto the process and actively resolve client issues directly or throughtimely escalation to meet process SLAs.
- Fielding all incoming help requests from clients via telephoneand/or emails in a courteous manner
- Document all pertinent end user identification information,including name, department, contact information and nature of problem orissue
- Update own availability in the RAVE system to ensureproductivity of the process
- Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions
- Follow standard processes and procedures to resolve all clientqueries
- Resolve client queries as per the SLA’s defined in thecontract
- Collaborative working
- Problem solving and decision making
- Attention to Detail
- Execution Excellence
- Client (Internal) Centricity
- Effective Communication
How to Apply Wipro Off Campus Drive 2022 For Associate – Voice?
All interested and eligible candidates can apply for this position online by the following link as soon as possible.
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