Wipro Invited Applications for Service Desk Analyst for Any Graduate for at Chennai. Interested and eligible candidates can read more details below.
Wipro IT Service Desk Analyst 2022 Details:
Company Website: www.wipro.com
Job Role: Service Desk Analyst
Qualification: Any Graduate
Batch: Any Batch
Salary: 2.8 to 3.5 LPA (Expected)
Location: Chennai (WFH during Covid)
Last Date: ASAP
Want To Get Free IT/Software Job Alerts on Telegram !! Join from here
- Respond to queries from all calls, portal, emails, chats fromthe client
- Become familiar with each client and their respectiveapplications/ processes
- Learn fundamental operations of commonly-used software, hardwareand other equipment
- Follow standard service desk operating procedures by accuratelylogging all service desk tickets using the defined tracking software
- Ensure that the scorecard is maintained as per SoW with respectto TAT, SLA & hits
- Manage all queries or escalate if not resolve as per the definedhelpdesk policies and framework
Virtusa Off Campus Drive 2022 Support Analyst | B.Com/ B.Sc/ BCA | May 2022
Key points for fresher candidate to prepare for interview:
- Record events and problems and their resolution in logs
- Follow-up and update customer status and information
- Pass on any feedback, suggestions, escalations by customers to the appropriate internal team
- Identify and suggest improvements on processes, procedures etc.
Tata Communications Off Campus Drive Hiring For Software Development/IT Architecture
How to Apply Wipro IT Service Desk?
All interested and eligible candidates can apply for this position online by the following link as soon as possible.
To Apply: Click here
Join our Telegram group: Click here
Follow us on Instagram: Click here
Join Our Whatsapp Group: Click here
|Jobs By Location||Jobs By Batch||Jobs By Degree|