Wipro Careers Off Campus Drive 2023 Hiring freshers for Customer Service Representative for students who completed graduation BE/B.Tech/B.Com/BA/BCA/BBA/BHM/BSc/MBA –2019 – 2022 batch graduates Noida. Details like eligibility, Registration, Job location, Selection process, Eligibility, Job role and application process are given below.
Job Summary
Details About Wipro Careers Off Campus Drive 2023:
Company Website: www.wipro.com
Job Role: Customer Service Representative
Qualification: BE/B.Tech/B.Com/BA/BCA/BBA/BHM/BSc/IT/MBA
Experience: Fresher 0- 2 yrs of Experience
Batch:2019/2020/2021/2022
Salary: 4 LPA (Expected)
Job Location: Noida
Last Date: ASAP
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About company:
Your Impact as a Customer Service Representative
- Customer Service through calls, Chats & emails
- Ensure timely and accurate service delivery at defined productivity levels
- Build client & domain knowledge to be able to deliver a resolution on the first conversation
- Ensure adherence to Client Service Level Agreements (SLAs) like Customer Satisfaction, Service Level, handle Time & Customer Effort
- Maintain Internal & Client level delivery quality on calls, chats & email conversations
- Adhere to Customer Service Attendance & Accountability policies
- Execute issue /query resolution and ensure proper documentation & follow-up
- Identify, share and support operational improvements
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Roles & Responsibilities Wipro Careers :
You bring knowledge & expertise Required Experience
- Experience 0- 2 yrs
- Excellent communication skills
- Should be flexible to work in rotational shifts
- Proficient in computer usage and Basic knowledge on MS Office
- Defined career roadmap which offers growth opportunities
- Performance based incentive program**
- Investment in talent development and skills enhancement
- Work life balance with 5 day work week
- Collaborative environment with best in class professionals
- Focus on colleague engagement and fun@work
- Depends on Process/Client alignment
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Qualifications:
- Graduates in B.Com, B.A, BCA, BBA, BHM, BSc & BSc IT (Except Stats, Maths Hons & Eco Hons)
- Full time MBA, BE, and B-Tech graduates with minimum 6 months of BPO experience
- Undergraduate (Except pursuing any regular course/technical course, pursuing course with specialization in Stats, Maths, Hons & Eco Hons, current year 12th Pass out)
How to Apply Wipro Careers Off Campus Drive 2023?
All interested and eligible candidates can apply for this Wipro Careers Off Campus Drive by the following link as soon as possible.
For More Details & Apply link : Click here