Wipro Careers Hiring For Customer Service Representative | Know How To Apply For the Role

Wipro Careers hiring Customer Service Representative of B.Com, B.A, BCA, BBA, BHM, BSc & BSc, MBA, BE, and B.Tech degree graduates at Gurugram. The detailed eligibility and application process are given below.

Wipro Off Campus Drive 2022 Details:

Company Website: www.wipro.com

Job Role: Customer Service Representative

Qualification: B.Com, B.A, BCA, BBA, BHM, BSc & BSc, MBA, BE, and B.Tech

Experience: Fresher

Batch:  Any Batch

Salary: Upto 3.5 LPA (Expected)

Location: Gurugram

Last Date: ASAP

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Job Description:

We are looking for smart professionals with a great attitude to make every single client interaction delightful.

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Your Impact as a Customer Service Representative:

• Customer Service through calls, Chats & emails
• Ensure timely and accurate service delivery at defined productivity levels
• Build client & domain knowledge to be able to deliver a resolution on the first conversation
• Ensure adherence to Client Service Level Agreements (SLAs) like Customer Satisfaction, Service Level, Handle Time & Customer Effort
• Maintain Internal & Client level delivery quality on calls, chats & email conversations
• Adhere to Customer Service Attendance & Accountability policies
• Execute issue /query resolution and ensure proper documentation & follow-up
• Identify, share and support operational improvements

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Roles & Responsibilities For Wipro Off Campus Drive 2022:

• Experience 0- 2 yrs.
• Excellent communication skills
• Should be flexible to work in rotational shifts
• Proficient in computer usage and Basic knowledge on MS Office
• Defined career roadmap which offers growth opportunities
• Performance based incentive program**
• Investment in talent development and skills enhancement
• Work life balance with 5 day work week
• Collaborative environment with best in class professionals
• Focus on colleague engagement and [email protected]
• Depends on Process/Client alignmen

YASH Technologies Off Campus Drive 2022 Freshers For Trainee Consultant | B.E/ B.Tech / M.Tech/ M.Sc | 2019/2020/2021 Batch

Education:

• Graduates in B.Com, B.A,BCA, BBA,BHM, BSc & BSc IT (Except Stats, Maths Hons & Eco Hons)
• Full time MBA, BE, and B-tech graduates with minimum 6 months of BPO experience

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How to Apply Wipro Off Campus Drive 2022 For System Engineer?

All interested and eligible candidates can apply for this position online by the following link as soon as possible.

To Apply: Click here