SAP Careers Bulk hiring fresher for Associate Solution Support Engineer. Candidates with Bachelor’s degree or equivalent to work at Bangalore location. The detailed eligibility and application process are given in below.
Job Summary
Details About SAP Careers Recruitment 2024:
Company Website: www.sap.com
Job Role: Associate Solution Support Engineer
Qualification: Bachelor’s degree or equivalent
Experience: Freshers
Batch: Recent Batches
Salary: ₹ 3 to 8 LPA (Expected)
Location: Bangalore
Last Date: ASAP
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About Company:
SAP SE is a German multinational software company based in Walldorf, Baden-Württemberg. It develops enterprise software to manage business operations and customer relations. The company is the world’s leading enterprise resource planning software vendor. Wikipedia
We help the world run better
At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
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What you’ll do
CORE CUSTOMER SUPPORT
- Handle sensitive escalated customer issues in team environments (swarming) and individual-driven actions (incident solving or real-time support), in cooperation with experienced support engineers.
- Resolve known errors by means of SAP Notes, Knowledge Base articles, info docs derived from solved customer incidents, documentation, WIKI, or verifying customized entries or hardware parameters.
- Perform root cause analysis and provide solutions to customers.
- Reproduce customer issues identifying the root cause and interacting with the development team to provide a final solution when required.
- Work in 12pm to 9pm shift and perform weekend support and 24×7 support activities as needed.
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PROACTIVE SUPPORT AND INNOVATION
- Create and maintain knowledge documents to support our customers and help colleagues to prevent similar issues (WIKI content, Knowledge Base Articles, Guided Answers)
- Test internal systems to prevent future issues on customer’s systems.
- Support and participate in innovation projects aimed at achieving our Vision and Goals
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What you bring:
- Bachelor’s degree or master’s degree in computer science, Software Engineering, or an Engineering discipline
- Having ABAP & Fiori Technical skills
- Having Good Communication Skills
- Having Good Problem-Solving Skills
- Having Good Customer Interaction / Handling Experience
- Having Basic knowledge of SAP Financial / S4HANA Financial is added advantage.
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How To Apply SAP Careers Recruitment 2024?
All interested and eligible candidates can apply for SAP Careers Recruitment before the following link is expired.
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| Jobs By Location | Jobs By Batch | Jobs By Degree |
|---|---|---|
| Bengaluru | 2018 Batch | BE/B.Tech |
| Hyderabad | 2019 Batch | ME/M.Tech |
| Chennai | 2020 Batch | BSC |
| Pune | 2021 Batch | MCA |
| Mumbai | 2022 Batch | BCA |
| Delhi | 2023 Batch | BCOM |
| Noida | 2024 Batch | MSC |
| Gurgaon | 2025 Batch | BBA |