SAP Careers Bulk hiring fresher for Associate Solution Support Engineer. Candidates with Bachelor’s degree or equivalent to work at Bangalore location. The detailed eligibility and application process are given in below.
Job Summary
Details About SAP Careers Recruitment 2024:
Company Website: www.sap.com
Job Role: Associate Solution Support Engineer
Qualification: Bachelor’s degree or equivalent
Experience: Freshers
Batch: Recent Batches
Salary: ₹ 3 to 8 LPA (Expected)
Location: Bangalore
Last Date: ASAP
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About Company:
SAP SE is a German multinational software company based in Walldorf, Baden-Württemberg. It develops enterprise software to manage business operations and customer relations. The company is the world’s leading enterprise resource planning software vendor. Wikipedia
We help the world run better
At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
What you’ll do
- You will be responsible to support customers with non-technical queries by displaying exceptional customer service.
- You would be expected to provide ongoing and timely communication to customers regarding the status of their requests and to seek out opportunities to add value to customers during all interactions.
- You will collaborate closely with your team members to ensure success. In your day-to-day you will: · Managing incoming calls, chat and emails related to customer service inquiries well within the set SLA’s · Diagnosing and anticipating current and future customer needs and provide assistance with both.
- Take ownership of escalations and follow up until closure.
- Identify and recommend areas for improvement in all areas in which tasks are performed.
- Collaborate with and develop strong working relationships with cross-functional, global teams ·
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What you bring:
Do you enjoy interacting with customers and helping them in solving their concerns? Are you analytical, self -motivated and enjoy working as a team? Do you enjoy continuous learning and working efficiently in a fast-paced environment? If this sounds like you, do you also bring:
- Strong communication skills both in written and spoken in English
- Maintaining a pleasant working environment for your team.
- Profound knowledge and expertise in handling irate customers
- Strong escalation management skills
- Strong problem resolution, analysis and reporting skills.
- Strong team player, able to work across a highly matrixed organization.
- Outstanding task-management and collaborative capabilities.
- Excellent communication, follow-up and documentation skills.
- Ability to work with high sense of urgency and proven willingness to commit the additional time and effort on high impact issues.
- Willing to work in Shifts – Rotational basis
- Willing to work on weekends and Public holiday
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How To Apply SAP Careers Recruitment 2024?
All interested and eligible candidates can apply for SAP Careers Recruitment before the following link is expired.
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|---|---|---|
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| Pune | 2021 Batch | MCA |
| Mumbai | 2022 Batch | BCA |
| Delhi | 2023 Batch | BCOM |
| Noida | 2024 Batch | MSC |
| Gurgaon | 2025 Batch | BBA |