NTT DATA Hiring Technical Graduate Trainee

NTT DATA Careers 2023: hiring freshers for Graduate Trainee Engineer. Candidates with BE/BTech/MCA – (CS/IT/EEE/ECE), BCA/BSc/ BBA /BCom – Computers are eligible to apply. The detailed eligibility and application process are given below.

Details About NTT Data Careers 2023:

Company Website : www.nttdata.com

Job Role: Technical Graduate Trainee

Qualification: BE/BTech/MCA – (CS/IT/EEE/ECE), BCA/BSc/ BBA /BCom – Computers

Batch: Recent Batches

Experience: Freshers

Stipend: ₹ 8 -12 K Per Month & Salary: ₹ 2.8 – 3 LPA

Job Location: Bengaluru & Noida

Last Date: ASAP

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NTT DATA, services. currently seeks a “Service Desk Associate –  English’ to join our Office/Team in “Noida Sector 144 – Noida”

Position’s General Duties and Tasks:

1. Must have completed Graduation; BTech or equivalent technical degree and or Microsoft certifications would be added advantage.
2. Answers the customers’ contacts via agreed channels and record reported issues.
3. Identifies issues, apply fixes and investigate root causes using internal instructions.
4. Provides technical guidance in activities associated with identifying, prioritizing and resolving problems over telephone, chat and e-mail.
5. Good technical inclination, logical thinking, solve simple issues on laptop/desktops like internet-related issues, VPN, office related issues, install/uninstall apps, many more

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Job Description:

Role: Service Desk Associate – English
India – WFO working (100% work from office)
Competitive Salary & Benefits

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Role Overview

• The Service Desk Associate advises and assists users over the phone/chat/email  in solving problems related to hardware, software, networks, and peripherals using available technology and internal processes & procedures. Screens, diagnoses, research, and resolves user issues.
• Documents service requests and dispatches orders to support groups for problem resolution. Advises users on the interpretation of Information Technology (IT) policies, capabilities, limitations, etc.
• Provides quick response to ensure maximum uptime of all users.

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Roles & Responsibilities for NTT DATA Careers:

• Manages customer interactions & records reported issues in the ITSM
• Identifies issues, apply fixes and investigate root causes using internal instructions.
• Provides technical guidance in activities associated with identifying, prioritizing, and resolving problems by telephone and e-mail
• Screens, refers and diagnoses internal inquiries and work requests relating to PC maintenance
• Participates in a supportive role by acting as a liaison between customers and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner

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Compensation:

For 3 years full time Graduates (BCA/BSc/ BBA /BCom – Computers)

1. During training period a stipend of Rs. 8000/- PM will be paid.
2. After successful completion of the training a salary of Rs 2,80,000 P.A will be paid.

For 4 years full time Engineers (BE/BTech/MCA – CS/IT/EEE/ECE)

1. During training period a stipend of Rs. 12000/- PM will be paid.
2. After successful completion of the training a salary of Rs 3,00,000 P.A will be paid.

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How to Apply For NTT DATA Careers Hiring 2023?

All interested and eligible candidates can apply for NTT DATA Careers 2023 online by the following link as soon as possible.

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