Konecranes Off Campus Drive hiring for Trainee Global IT Support role for B.Sc/ BCA/ BCS/ BE/ B.Tech – 2018/2019/2020/2021/2022 graduates at Pune. The detailed eligibility and application process are given below.
Details About Konecranes Off Campus Drive 2022:
Company Website: www.konecranes.com
Job Role: Trainee – Global IT Support
Qualification: B.Sc/ BCA/ BCS/ BE/ B.Tech
Experience: Fresher (0-1 Years)
Salary: 6.2 LPA (Estimated)
Last Date: ASAP
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Your key responsibilities:
- Exhibit Konecranes Core values and code of conduct into each action
- Manage all IT requests which are logged in IT Ticketing tool. This includes classification, taking approvals, assigning to L2/L3 support, follow up with them until closure.
- Technical analysis of all the unknown/ new types of Incidents and Service Requests and assist the Team leads to create a knowledge base
- Assessing the severity, impact, and risk of incidents and escalating to the L2/L3 teams, whenever required.
- Adopt IT processes and policies during day-to-day support.
- Handling IT project activities assigned to you.
- Identify and communicate the problem areas based on the incoming incidents.
- Assistance during User Acceptance Test
- Nice to have awareness of ISO 14001, and 45001 requirements.
What we expect from you:
- Graduate from Computer Science/ IT (B.Sc, BCA, BCS, BE)
- 0-1 year of experience in a Windows environment.
- Good knowledge of OS, Networks, and Applications.
- Familiarity with iOS, Android, Windows, and other mobile operating systems
- Knowledge of SCCM is preferred.
- ITIL knowledge is preferred.
- Communication skills – Verbal, Written
- Team player
- Excellent written and spoken English
- Ability to work and communicate effectively with a globally-distributed team
- Willing to work in a 24×7 shift environment.
What we can offer you:
- Insight into world-class IT Service Delivery
- Competitive Salary
- Work-Life Balance
- Innovative and dynamic working environment
- Support of an excellent IT Service Delivery Team
- Possibility to work in a leading crane building company with leading technology.
How to apply for Konecranes Off Campus Drive 2023?
All interested and eligible candidates can apply this position in online as soon as possible.
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