Genpact Mega Virtual Drive hiring for Technical Support- Voice & Process Associate, Non-Voice Role for Any Graduate – 2020/ 2021/ 2022/ 2023/ 2024 batch graduates for Warangal, Noida, New Delhi, Delhi / NCR & Ahmedabad location. The detailed eligibility and application process are given below.
Job Summary
Genpact Mega Virtual Drive 2025 Details:
Company Website: www.genpact.com
Job Role: Technical Support- Voice & Process Associate, Non-Voice
Qualification: Any Graduate
Experience: Fresher
Batch: 2019/2020/2021/2022/2023/2024 PASSOUTS
Salary: 2.9 LPA (Estimated)
Location: Warangal, Noida, New Delhi, Delhi / NCR & Ahmedabad
Drive Date: 21st & 22nd January 2025
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Job Description
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Genpact Mega virtual drive for Customer Service-Technical Support sales & Domestic chat process on 22nd January 2025 || Warangal
Note*- The interview would be happening on Teams app. Please download MS teams to join the meeting
Date: 22nd January 2025 (Wednesday)
Time: 11:30 AM 1:30 PM
MS Meeting Link- Join the meeting now
MS Meeting ID- 411 522 899 439
MS Passcode– rz6bL2is
Experience: Fresher (2019/2020/2021/2022/2023/2024 PASSOUTS)
Shifts: Flexible with any shift
Responsibilities:
- Respond to customer queries and customers concern
- Provide support for data collection to enable Recovery of the account for end user.
- Maintain a deep understanding of client process and policies
- Reproduce customer issues and advance product bugs
- Provide excellent customer service to our customers
- You should be responsible to exhibit capacity for critical thinking and analysis.
- Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
Qualifications we seek in you
Minimum qualifications:
- Graduate (Any Field except Law)
- Fluent in English
- Only Freshers are eligible (2019/2020/2021/2022/2023/2024 PASSOUTS)
Preferred qualifications:
- Effective probing skills and analysing / understanding skills
- Analytical skills with customer centric approach
- Excellent proficiency with written English and with neutral English accent
- You should be able to work on a flexible schedule (including weekend shift)
Mega Virtual Drive for the role of Process Associate, Non-Voice- English Language on 22nd January 2025 (Wednesday) || Ahmedabad Location
Date: 22-January-2025 (Wednesday)
MS Teams meeting ID: 471501373330
MS Teams Passcode: jx7fM3f3
Time: 12:00 PM – 2:00 PM
Job Location: Ahmedabad (Work from office)
Shifts: Flexible with any shift
Responsibilities
- Provide resolution to maintain standards of quality.
- Review content and provide resolution based on prescribed guidelines.
- Recognize trends and patterns and raise issues timely.
- Provide insights to help improve the support to the users.
- Maintain a thorough understanding of process and policies.
- Provide excellent customer service to our customers.
Qualifications we seek in you
Minimum qualifications
- Any Graduate except Law
- Only Freshers are eligible
- Fluency in English Language
Preferred qualifications
- Effective probing skills and analyzing / understanding skills.
- Problem solving skills with customer centric approach.
- Must be able to work on a flexible schedule (including weekend shift work)
Genpact Mega Virtual Drive for Non-It Recruiter Role | Noida, New Delhi, Delhi / NCR
Date: 21 Jan 2025
Time: 11:30 AM 1 PM
Location: Microsoft Teams
Meeting ID: 425 587 016 278
Passcode: DW9fU62m
Work module: Work from office, 6 Days.
Shifts: Day Shift
Inviting candidates for the role of Process Associate-Recruitment
Responsibilities
- Perform job and task analysis to document job requirements and objectives.
• Source and recruit candidates by using job boards, databases, social media etc. - Handle physical drives and mega virtual drives
• Screen candidates resumes and job applications.
• Conduct interviews using various reliable recruiting and selection tools/methods to filter candidates within schedule.
• Onboard new employees to become fully integrated.
• Monitor and apply HR recruiting best practices.
• Provide analytical and well documented recruiting reports to the rest of the team.
• Act as a point of contact and build influential candidate relationships during the selection process.
Qualifications we seek in you!
Minimum Qualifications
- Proven work experience as a Recruiter in end-to-end recruitment
• Solid ability to conduct different types of interviews.
• Hands on experience with various selection processes (Phone interview, technical round, reference check etc.)
Preferred Qualifications
• Excellent communication and interpersonal skills
• Strong decision-making skills
How to Apply For Genpact Mega Virtual Drive 2024?
All interested and eligible candidates can apply for this drive in online by the following link.
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| Jobs By Location | Jobs By Batch | Jobs By Degree |
|---|---|---|
| Bengaluru | 2018 Batch | BE/B.Tech |
| Hyderabad | 2019 Batch | ME/M.Tech |
| Chennai | 2020 Batch | BSC |
| Pune | 2021 Batch | MCA |
| Mumbai | 2022 Batch | BCA |
| Delhi | 2023 Batch | BCOM |
| Noida | 2024 Batch | MSC |
| Gurgaon | 2025 Batch | BBA |