Flex Off Campus Drive 2025: Hiring Associate Engineer – Global IT Helpdesk

Flex Off Campus Drive 2025 hiring for BE/B.Tech, BSC/MSC(IT & Computer science), BCA/MCA Graduates – with no standing arrears and 60% and above throughout the academics for the role of Associate Engineer – Global IT Helpdesk for Chennai location. The detailed eligibility and application process are given below.

Flex Off Campus Drive 2025 Details:

Company Website: flex.com

Job Role: Associate Engineer – Global IT Helpdesk

Qualification: BE/B.Tech, BSC/MSC(IT & Computer science), BCA/MCA Graduates

Experience: Freshers

Batch: 2022/2023/2024/2025

Salary: ₹ 3 to 7 LPA

Job Location: Chennai

Last Date: ASAP

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What a typical day looks like:​

• Provide 24/7 IT Support via Chats, Tickets, and Calls
• L1 Support for Frequently used applications like MS Office, Zoom, VPN, Box, SharePoint etc.
• First point of contact to handle IT issues from internal users
• Troubleshoot technical issues through remote desktop connection
• Modify email distribution list permissions
• Modify Active Directory groups
• Software installations and Repairs
• Document the issues correctly, Handle/escalate the tickets promptly in Ticketing tool like service-now
• Maintain Service Level Agreement for all the tickets
• Prompt response to the emails received in the shift

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The experience we’re looking to add to our team:

• BE/B.Tech, BSC/MSC(IT & Computer science), BCA/MCA Graduates – with no standing arrears and 60% and above throughout the academics.
• Experience should be 0-2yrs.
• Should be willing to work in rotational shifts (including night shifts).
• Should possess good communications Skills.
• Should have experience or knowledge in IT Service Desk / Technical troubleshooting.
• Basic understanding on Operating System (Win 10 & 11).
• Basic Networking knowledge
• Basic knowledge of email clients, MS Office, Office 365
• Ability to execute normal tasks with little supervision
• Creative and innovative thinker
• Problem Resolution Skills
• Customer Service Oriented
• International BPO background will be an additional advantage

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What you’ll receive for the great work you provide:

• Health insurance
• PTO

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How to Apply For Cognizant Off Campus Drive 2025?

All interested and eligible candidates can apply for this  drive in online by the following link.

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