DXC Technology Off Campus hiring Technical Voice Support for Fresh Graduates for Bacholers Degree of 2018/2019/2020/2021/2022 batch graduates at Bengaluru location. The detailed eligibility and application process are given below.
Job Summary
DXC Technology Off Campus Drive 2022:
Company Website: dxc.com
Job Role: Technical Voice Support for Fresh Graduates
Qualification: Bacholers Degree
Experience: Fresher
Batch: 2018/2019/2020/2021/2022
Salary: 3.3 LPA (Expected)
Job Location: Bengaluru
Last Date: ASAP
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Essential Job Functions:
- Answers help desk telephones for assigned account(s) and responds to customer inquiries to ensure customer needs are met.
- Assists customers in resolving technical problems on assigned by providing guidance regarding software and hardware problems. Resolves and/or refers more complex technical problems through a defined escalation process.
- Follows up with customers to ensure that their inquiries are resolved within the contracted or agreed upon time frame.
- Logs and tracks inquiries using a problem management database and maintains history records and related problem documentation.
- Identifies, evaluates, and prioritizes customer problems and complaints to ensure that inquiries are resolved appropriately.
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Basic Qualifications:
- Bacholers Degree
- One or more years of technical training in computer support preferred
- Two or more years of technical or customer support experience
- Experience working with company products and operating systems
- Experience with solving computer related problems
- Experience working with company escalation policy
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Other Qualifications:
- Interpersonal skills to interact with customers and team members
- Good communication skills
- Organization skills to balance and prioritize work
- Analytical and problem solving skills
- Ability to work in a team environment
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Work Environment:
- Office environment
- May require shift work
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How to Apply for DXC Technology Off Campus Drive 2022?
All interested and eligible candidates can apply for this position online by the following link as soon as possible.
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| Jobs By Location | Jobs By Batch | Jobs By Degree |
|---|---|---|
| Bengaluru | 2018 Batch | BE/B.Tech |
| Hyderabad | 2019 Batch | ME/M.Tech |
| Chennai | 2020 Batch | BSC |
| Pune | 2021 Batch | MCA |
| Mumbai | 2022 Batch | BCA |
| Delhi | 2023 Batch | BCOM |
| Noida | 2024 Batch | MSC |
| Gurgaon | 2025 Batch | BBA |
Hello sir
Iam studying B.com
Iam a fresher
Yes even you can apply to this job , but prepare few basic technical process terms and job roles for this to crack interview.