Deloitte Recruitment 2022 hiring for Customer Support Analyst. Fresher who completed degree in Any Graduate – 2018 to 2022 Batch can apply for this. Selected Candidates will work at Deloitte’s Hyderabad location. The detailed eligibility and application process are given below.
Details About Deloitte Recruitment 2022:
Company Website: www2.deloitte.com
Job Role: Customer Support Analyst
Qualification: BE/ B.Tech / MCA
Experience: Freshers (0-1 year)
Batch: 2018/ 2019/ 2020/ 2021 / 2022
Salary: ₹ 4.8 Lakhs (Expected)
Last Date: ASAP
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Deloitte Recruitment 2022:
Deloitte Touche Tohmatsu Limited, commonly referred to as Deloitte, is an international professional services network headquartered in London, United Kingdom. Deloitte is the largest professional services network by revenue and number of professionals in the world and is considered one of the Big Four accounting firms along with EY, KPMG and PricewaterhouseCoopers
Role Description (Analyst) for Deloitte Recruitment:
This position is responsible for providing Service Support for various software applications, with a high degree of customer satisfaction, expertise, accuracy and timelines. Keep users informed about their Incidents’ status at agreed intervals. Log all Incident/Service Request details & functions as the first point of contact for users.
Technical Requirements for Deloitte Recruitment:
- Any Graduate.
- 0-1 year experience
- Excellent Customer service (Phone / Chat / Emails)
- Excellent spoken English Language proficiency
- Proficient with MS-Office
- ServiceNow experience preferred
- Exposure to application support, ITIL framework etc.
- Excellent written & verbal skills
- Customer Service experience
- Comfortable to work in 24*7 environment
Qualifications for Deloitte Recruitment:
The ideal candidate should:
- Comfortable to work in 24*7 environment (rotating shift changes up to every month):
- 5:30 AM – 2:30 PM IST, 2:00 PM – 11:00 PM IST & 9:00 PM – 06:00 AM IST
- Have passion on technical knowledge learning and be a quick learner
- Provides customer service support to the organization by obtaining, analyzing and verifying the accuracy of information in a timely manner
- Initiates and/or implements corrective action as needed, in order to ensure that an excellent standard of service and a high level of customer satisfaction is maintained
- Have demonstrated ability to work in a fast-paced, dynamic environment, prioritizing work and adjusting to changing business demands
- Exceptional attention to detail, relevancy, authenticity, and accuracy of information gathered; ability to structure, organize and synthesize data quickly with the end-user perspective in mind.
- Enthusiastic self-starter with a can-do attitude, delivering a consistent high level of performance.
- Exceptional attention to detail and willingness to work in a demanding and results-oriented global business environment with frequently changing priorities.
- Ability to work under strict deadlines, prioritize and multitask work assignments, take ownership and adhere to strict internal quality assurance processes.
How to Apply for Deloitte Recruitment 2022?
All interested and eligible candidates can apply for this Deloitte Recruitment 2022 online by the following link by as soon as possible.
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