Datavail Off Campus Drive 2023 hiring freshers for the role of Trainee Database Administrator for B.E/B.Tech/BSc/Graduation – 2020/ 2021/ 2022/ 2023 batch graduates at Bangalore/Mumbai/Hyderabad location. The detailed eligibility and application process are given in below.

Job Summary
Datavail Off-Campus Drive 2023 Hiring Details:
Company Website: www.datavail.com
Job Role: Trainee Database Administrator
Qualification: B.E/B. Tech/BSc/ Graduation
Batch: 2020/ 2021/ 2022/ 2023
Experience : Freshers
Salary: ₹ 4.6 to ₹ 5.5 LPA (Expected)
Job Location: Bangalore/Mumbai/Hyderabad
Last Date: ASAP
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ABOUT US
JOB DESCRIPTION
Job Title: Trainee Database Administrator
Education: B.E/B.Tech/BSc/Graduation
Experience: Fresher
Location: Bangalore/Mumbai/Hyderabad
Key Skills: Basic working knowledge in DB2 LUW, awareness in ITSM and SLA management, ticketing system and general incident management, good call handling capabilities
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Required Skills:
Communication and Interpersonal Skills:
- Customer Service: Strong customer service orientation with the ability to communicate patiently, clearly, and professionally with users.
- Active Listening: Skill to understand user issues by actively listening to their descriptions and probing for additional details.
- Clear Communication: Ability to explain technical concepts and troubleshooting steps in a clear and concise manner to non-technical users.
- Empathy: Understanding and empathizing with users’ challenges and frustrations while providing assistance.
- Documentation: Proficiency in documenting incident details, troubleshooting steps, and resolutions in a comprehensive manner.
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Database Skills:
- Basic understanding of database management systems (DBMS) and their components.
Time Management and Collaboration:
- Time Management: Ability to manage and prioritize multiple incidents, service requests, and tasks effectively.
- Collaboration: Capability to collaborate with other IT teams, developers, and database administrators to escalate and resolve complex issues.
Additional Skills:
- Patience and Resilience: Ability to remain patient and calm, even when dealing with frustrated or stressed users.
- Adaptability: Flexibility to learn and adapt to new technologies, tools, and processes.
- Continuous Learning: Willingness to stay updated on database trends, emerging technologies, and best practices.
- Process Orientation: Ability to follow established procedures and guidelines while contributing to process improvement.
- Remote Support: Competence in providing remote technical support to users using various communication channels.
- Team Player: Willingness to work collaboratively within a team and contribute positively to the team’s goals.
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Key Responsibilities:
- Technical Service Desk.
- First Call Resolution (FCR).
- To assist an organization in achieving 25% of FCR of the overall ticket volume.
- To communicate with customers as per Datavail customer communication protocol.
- To work closely with the Shift Leads/Manager ensuring tickets are assigned appropriately & responded to within SLA’s.
- Support: Provide technical support, troubleshoot and resolve issues related to the PROD/DEV environments under supervision of Tier 2/Tier 3 DBA.
- To perform basic routine DBA activities & service requests.
- To monitor customer production /development environments using various monitoring tools.
- Strong understanding of underlying Operating Systems (Windows/Unix/Linux).
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Additional Requirement:
- Must be proactive and self-motivated.
- prepared to work in shifts as per the demands of our US customers and willingness to be on-call 24×7.
- Possess excellent English communication skills, both verbal and writing skills.
- Analytical approach to a problem.
- Good email and Instant Messenger (IM) etiquette.
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How to Apply For Datavail Off-Campus Drive 2023?
Interested and eligible candidates can apply this Datavail Off-Campus Drive 2023 online by the following by as soon as possible.
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Jobs By Location | Jobs By Batch | Jobs By Degree |
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Bengaluru | 2018 Batch | BE/B.Tech |
Hyderabad | 2019 Batch | ME/M.Tech |
Chennai | 2020 Batch | BSC |
Pune | 2021 Batch | MCA |
Mumbai | 2022 Batch | BCA |
Delhi | 2023 Batch | BCOM |
Noida | 2024 Batch | MSC |
Gurgaon | 2025 Batch | BBA |