CSS Corp Off Campus Drive 2022 Hiring Freshers For Technical Support Engineer | Any Graduate

Job Location: Hyderabad

Last Date: ASAP

Want To Get Free IT/Software Job Alerts on Telegram !! Join fromhere

Principle duties and responsibilities:

• Provides L1 & L2 remote support on all 5 operating systems (Linux, Mac, Windows, Chrome and Android) with basic OS troubleshooting techniques and documented escalation procedures
• Provides L1 & L2 remote support on software and applications to the point of installation and basic use; if required need to escalate or file bugs with application owners
• Uses troubleshooting techniques to identify network-related issues
• Provides system administrative support and basic hardware troubleshooting on desktops, laptops, VMs and Servers
• Help employees with access & account issues based on defined/documented guidelines, policies and procedures
• Attends required technical training sessions and makes effective use of KBs to address issues efficiently
• Complies with schedule adherence to ensure the overall service level targets are achieved
• Identifies and provides input on unique (or) recurring user problems

Capgemini Careers 2022 Hiring Freshers | Any Degree/Diploma Graduates | 2021, 2022 Batch

Required Skills:

• Excellent communication skills
• Good customer service skills, multitasking and leadership skills
• Ability to adjust quickly to changing priorities and make quick decisions with limited information

EY Careers 2023 Hiring Freshers For HR Internship | Hybrid