CSG Technical Support Analyst 2026 is hiring graduates for a remote role in India. As a Technical Support Analyst Grad within CSG’s Analysis and Support team, you will help maintain the stability and performance of CSG’s products and applications. The CSG Technical Support Analyst 2026 role offers hands-on experience in application troubleshooting, system monitoring and customer support, working closely with engineering and customer-facing teams.
Job Summary
CSG Technical Support Analyst 2026 – Full Job Details
| Company | CSG |
| Role | Technical Support Analyst Grad |
| Location | India (Remote) |
| Eligibility | Bachelor’s / Diploma in CS, IT or related; 0.5–1 year |
| Experience | 0.5–1 year |
| Salary | Competitive |
| Job Type | Full-time, Remote (split shift) |
About CSG
CSG is a leader in innovative customer engagement, revenue management and payments solutions that make ordinary customer experiences extraordinary. CSG’s technology and people-first approach help the world’s most recognizable brands solve their toughest business challenges and serve customers reliably and at scale across the globe.
CSG Technical Support Analyst 2026 – Role Overview
In the CSG Technical Support Analyst 2026 role, you will analyze, troubleshoot and debug CSG products and perform basic fixes and support resolution activities. You will assist with deployments and build activities using Jenkins and CI/CD pipelines, identify system issues, perform root cause analysis, and carry out basic system administration tasks using Linux/Unix shell scripting.
Key Responsibilities
- Analyze, troubleshoot and debug CSG products and perform basic fixes
- Assist with deployments and builds using Jenkins and CI/CD pipelines
- Identify system issues and perform root cause analysis
- Perform basic system administration using Linux/Unix shell scripting
- Provide support resolution while collaborating with engineering teams
Eligibility Criteria
- Bachelor’s degree or Diploma in Computer Science, Information Technology or related field
- 0.5 to 1 year experience in application support, software development or technical operations
- Exposure to relational databases like SQL/PLSQL and cloud platforms (AWS or Azure)
- Familiarity with tools such as Jenkins and Azure DevOps
- Basic knowledge of Python and/or Shell scripting; able to work split shifts (IST)
Skills Required
The CSG Technical Support Analyst 2026 role values application troubleshooting, SQL/PLSQL, AWS or Azure, Jenkins, Azure DevOps, Python and Shell scripting, plus strong English communication for a remote support environment.
Selection Process
The CSG selection process generally includes resume screening, a technical assessment on SQL and troubleshooting, technical interviews and an HR discussion.
Salary & Benefits
CSG offers a competitive salary with work-from-home flexibility, healthcare and generous time-off benefits. The exact compensation is confirmed by the recruiter during the hiring process.
How to Apply for CSG Technical Support Analyst 2026
Interested candidates should apply online through the official CSG careers page using the button below. Make sure your resume is updated before you start the CSG Technical Support Analyst 2026 application. Early applicants are usually shortlisted first, so do not wait until the last date.
You can also explore more openings like this fresher job on Freshershunt and read the full details on the official CSG careers portal.
Note: Freshershunt shares verified job links only. CSG never asks for money during recruitment. Beware of fraudulent offers and always apply through official channels for the CSG Technical Support Analyst 2026.
CSG Technical Support Analyst 2026 – Frequently Asked Questions (FAQs)
What is the CSG Technical Support Analyst 2026 role?
It is a remote India graduate role supporting and troubleshooting CSG products within the Analysis and Support team.
Who is eligible for the CSG Technical Support Analyst 2026?
Candidates with a Bachelor’s or Diploma in CS/IT and 0.5–1 year of relevant experience.
Is the CSG Technical Support Analyst 2026 a remote job?
Yes, it is a remote India role with a split-shift schedule aligned to business requirements.
What skills are needed for the CSG Technical Support Analyst 2026?
SQL/PLSQL, AWS/Azure, Jenkins, Azure DevOps, Python and Shell scripting.
How do I apply for the CSG Technical Support Analyst 2026?
Click the Apply Now button to open the official CSG careers application link and submit your profile.