Top MNC's Hiring - Register Now Off Campus Drive 2022 Hiring Freshers For Customer Success Associate | Bengaluru

Join Our Offical Freshershunt Telegram Channel Careers Drive 2022 for Customer Success Associate of Any degree – 2018/2019/2020/2021/2022 batch graduates at Bengaluru location. Details eligibility and application process are given below.

Details About Careers Drive:

Company Website:

Job Role: Customer Success Associate

Qualification: Any degree

Experience: Fresher

Batch: 2018/ 2019 / 2020/ 2021/ 2022

Salary: 3 – 3.5 LPA

Job Location: Bengaluru

Last Date: ASAP

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Job Description for Recruitment

Who are we looking for?

  • Passionate individuals raring to make an impact in high growth/high ownership startup environment
  • Highly empathetic and customer obsessed individuals aspiring to build a career in customer success/business operations
  • This role will be responsible for helping our learners navigate their career transformation journey with Crio programs as part of the Learning Delivery & Learner Experience Team at Crio.Do.
  • Previous work experience in Customer Success (preferably in Ed-Tech space) would be an added advantage

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Should have

  • Have strong written and verbal communication skills
  • Highly empathetic attitude towards users and genuinely want to help people grow
  • Love to help people achieve their goals
  • Active listening skills and are genuinely curious about how things work, or why they don’t
  • An ability to test new process and with making quick decisions in a fast-paced environment
  • Proactive, disciplined, organized, and resilient
  • Are eager to learn new things and willing to ask for/ receive feedback
  • Ability to mange your work in a organized way and report progress
  • Strong execution rigor and detail orientation
  • Freshers with excellent communication skills can apply.

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Good to have:

  • Comfortable with handling data and reports with the right tools (MS Excel is a preferred skill)
  • A basic understanding of programming

What will you do?

  • You will be responsible for the success of 200-250 learners in Crio Platform
  • You need to understand Crio products and services deeply
  • You need to understand the learner’s profile, aspirations and constraints if any deeply
  • On daily/weekly level, understand the user progress, challenges of a user with data and interactions through call/whatsapp/slack
  • Actively monitor progress/feedback data and engage with users to drive progress and good experience
  • Be a coach and a good motivator for these learners to ensure they are progressing in their respective tracks, ensure they are completing their tasks
  • Keep track and record of all the learner queries and your interactions in our internal databases in a comprehensible way.
  • Proactively understand the user challenges and problem solve it with help of all internal teams through the process & product changes
  • You will have a 6 day working week, with weekends working and can take a day off on the weekdays.

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Who are we:

  • We are disrupting the way developers learn technology and transforming careers.
  • Our mission is to empower developers with high quality applied learning opportunities and nurture the talent for the future.
  • We are team of engineers, product folks from companies like Flipkart, Google, Cisco etc.
  • We are backed by renowned investors from the Indian tech ecosystem like Binny Bansal, Co-Founder, Flipkart, Amod Malviya, Co-Founder, Udaan and more.
  • More about us ; Press:

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What’s on offer?

  • Working in a truly disruptive space with the opportunity to redefine the way technology is learnt by software developers and transform their careers
  • Having an opportunity to be part of early member in the team and grow along with the organization
  • Opportunity to work with a founding team which has deep expertise in various domains ranging across engineering, product management, business, operations and strategy at consumer internet giants like Google and Flipkart
  • Market competitive compensation and benefits.

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How to Apply Recruitment Drive  2023?

All interested and eligible candidates can apply for this Careers Drive by the following link as soon as possible.

  • Signup Through by Clicking Here
  • Fill Your Basic Details During Signup ,upload CV
  • After Signup Click On Search Job
  • Write ” ” Job Title & Search
  • Click On Apply Button

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