Crio.do Careers Drive 2022 for Customer Success Associate of Any degree – 2018/2019/2020/2021/2022 batch graduates at Bengaluru location. Details eligibility and application process are given below.
Job Summary
Details About Crio.do Careers Drive:
Company Website: crio.do
Job Role: Customer Success Associate
Qualification: Any degree
Experience: Fresher
Batch: 2018/ 2019 / 2020/ 2021/ 2022
Salary: 3 – 3.5 LPA
Job Location: Bengaluru
Last Date: ASAP
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Job Description for Crio.do Recruitment
Who are we looking for?
- Passionate individuals raring to make an impact in high growth/high ownership startup environment
- Highly empathetic and customer obsessed individuals aspiring to build a career in customer success/business operations
- This role will be responsible for helping our learners navigate their career transformation journey with Crio programs as part of the Learning Delivery & Learner Experience Team at Crio.Do.
- Previous work experience in Customer Success (preferably in Ed-Tech space) would be an added advantage
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Should have
- Have strong written and verbal communication skills
- Highly empathetic attitude towards users and genuinely want to help people grow
- Love to help people achieve their goals
- Active listening skills and are genuinely curious about how things work, or why they don’t
- An ability to test new process and with making quick decisions in a fast-paced environment
- Proactive, disciplined, organized, and resilient
- Are eager to learn new things and willing to ask for/ receive feedback
- Ability to mange your work in a organized way and report progress
- Strong execution rigor and detail orientation
- Freshers with excellent communication skills can apply.
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Good to have:
- Comfortable with handling data and reports with the right tools (MS Excel is a preferred skill)
- A basic understanding of programming
What will you do?
- You will be responsible for the success of 200-250 learners in Crio Platform
- You need to understand Crio products and services deeply
- You need to understand the learner’s profile, aspirations and constraints if any deeply
- On daily/weekly level, understand the user progress, challenges of a user with data and interactions through call/whatsapp/slack
- Actively monitor progress/feedback data and engage with users to drive progress and good experience
- Be a coach and a good motivator for these learners to ensure they are progressing in their respective tracks, ensure they are completing their tasks
- Keep track and record of all the learner queries and your interactions in our internal databases in a comprehensible way.
- Proactively understand the user challenges and problem solve it with help of all internal teams through the process & product changes
- You will have a 6 day working week, with weekends working and can take a day off on the weekdays.
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Who are we:
- We are disrupting the way developers learn technology and transforming careers.
- Our mission is to empower developers with high quality applied learning opportunities and nurture the talent for the future.
- We are team of engineers, product folks from companies like Flipkart, Google, Cisco etc.
- We are backed by renowned investors from the Indian tech ecosystem like Binny Bansal, Co-Founder, Flipkart, Amod Malviya, Co-Founder, Udaan and more.
- More about us ; Press: https://crio.do/about-us
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What’s on offer?
- Working in a truly disruptive space with the opportunity to redefine the way technology is learnt by software developers and transform their careers
- Having an opportunity to be part of early member in the team and grow along with the organization
- Opportunity to work with a founding team which has deep expertise in various domains ranging across engineering, product management, business, operations and strategy at consumer internet giants like Google and Flipkart
- Market competitive compensation and benefits.
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How to Apply Crio.do Recruitment Drive 2023?
All interested and eligible candidates can apply for this Crio.do Careers Drive by the following link as soon as possible.