Cognizant Walk-In Drive 2024: Process executive & Tech support executive

Cognizant Walk-In Drive 2024: Hiring for Process executive & Tech support executive. Candidates with Any Graduation are eligible to apply. The detailed eligibility and application process are given below.

Venue 2

• 21st June , 10.00 AM – 12.00 PM
• Cognizant Technology Solution ,Building 12A ,Raheja Mindspace ,Hyderabad ,TS-500081.
• Contact – Koojitha/Bhavana

Venue 3

• 22nd June , 10.00 AM – 12.30 PM
• Building 12A, Raheja Mindspace IT Park, Mindspace Madhapur Rd, HITEC City, Hyderabad, Telangana 500081
• Contact – Vamsi

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Time and Venue for Cognizant Walk-In at Chennai:

• 22nd June , 10.00 AM – 12.30 PM
• 5/535, Old Mahabalipuram Road Okkiam -Thoraipakkam, Chennai, Tamil Nadu 600096.
• Contact – Vaishali

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Preferred candidate profile

• Verify and review information as per policy and guidelines.
• Follow all compliance and security measures relating to client data.
• Take action on process changes and updates and handle the same with proper research.
• Adhere to process quality metrics and strive to exceed the monthly/annual quality & productivity targets.
• Adhere to process norms and structure.
• Ability to gather information via outbound calls to businesses within specific country locations.
• Ability to work with a high degree of accuracy.
• support users to make bookings/ reservations with various types of businesses
• work with great attention to detail / content review
• Have an extensive exposure to customer service
• Work in a rapidly changing environment
• Work with high profile tech/ evolving AI

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Roles & Responsibilities:

• Check the images, match with the website.
• Verify the content with website.
• Understanding sensitive content
• View the content, check the Brand Name and Website, Check if non-Family safe content, rate the content.
• Basic knowledge on Content review & Digital marketing.

Skills Required: Communication Skills, Problem-solving Skills, Community Management,

Soft skills.

• Ability to work independently.
• Good communication skills, both verbal and oral
• Quick learner and adaptable to learn new processes, concepts, and skills.
• Organized and able to manage time and tasks efficiently.
• Strong attention to detail and a desire to deliver accurately, efficiently and to a high standard.
• Result-oriented, self-motivated, independent and inquisitive
• Able to thrive in a fast-paced and team-oriented environment.
• Interested in social media and current events.

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Key Responsibilities list what the person will be doing on a day to day basis:

1. Answering calls for North American region
2. Resetting Domain passwords and application password
3. Trouble shooting internet issues, performance issues, application support and all end user related queries
4. Create tickets in service now and assign tickets to support teams for out-of-scope issues.
5. Excellent written skills and communication is must.

Job Requirements:

As per the 2006 Age Discrimination Act please do not specify number of years experience. Use words like Extensive, Strong, Good, Fair

Essential Skills:

1. Good verbal and oral communication skills
2. Fair knowledge in Hardware, software and End-user computing
3. Good Analytical Ability

Nice to Have Skills.

1. Knowledge in Excel, PowerPoint
2. ITIL /Yellow belt certification

Qualifications:

Graduate / Post Graduate in any stream

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How to Apply For Cognizant Walk-In Drive?

All interested and eligible candidates can apply for Cognizant Walk-In Drive online by the following link as soon as possible.

Apply Link Hyderabad 21st June:  Click here & Link 1

Apply Link Hyderabad 22nd June:  Click here

Apply Link Chennai:  Click here

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