Amazon Jobs 2025 Hiring For Remote Customer Service Associate | Virtual Customer Service Associate

Amazon Jobs ( Amazon Work From Home Jobs )  2023 hiring freshers as Virtual Customer Service for candidates who completed graduation in 12th Pass or any degree from Any Batch to Work From Home. Details like eligibility, Registration, Job location, Selection process, Eligibility, Job role and application process are given below.

Details About Amazon Jobs 2025:

Company Website : www.amazon.in

Wikipedia: Amazon

Job Role: Virtual Customer Service Associate

Qualification: 12th Pass / Any Degree

Batch: Any Batch

Experience: Freshers

Salary: 2.4 LPA (Expected)

Job Location: Work From Home, Remote (Delhi, Kolkata, Uttar Pradesh & Maharashtra)

Last Date: ASAP

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Job Description

Role: Virtual Customer Service Associate

Job Type: Seasonal

Location: Work from home in Delhi, Kolkata, Uttar Pradesh & Maharashtra, India

Our Mission at Amazon

Our mission at Amazon is to be Earth’s most customer-centric company, and our award-winning Customer Service team is a key part of achieving that goal. Doing our best for our customers is where we get our energy, and that’s why you’ll find we approach things differently here. You won’t be asked to read from a script or learn dialogue by heart. Instead, we’ll provide you with the training you need to problem solve for our customers. You’ll bring your unique personality to every customer conversation and deliver the exceptional support experience our customers love.

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What will you do as a Customer Service Associate?

As an Amazon Customer Service Associate, you have a very clear purpose:

To prevent issues, solve queries, and delight our customers.

You’ll be the first point of contact for our customers by answering their requests through phone, chat, and/or email – this includes everything from order and product questions to payment matters and website guidance. Our Customer Service Associates use a variety of tools to navigate, research, and review solutions, and communicate effectively with customers.

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What are your hours?

This role requires working variable hours to match when customers need us most.

• You will work overnight/day/late shifts

• Your work week is a minimum of 40 hours

• Operating hours: 6 AM to 11 PM, Sunday to Monday

• You may be required to work national holidays

• You will learn more about your exact schedule closer to your start date

What strengths will you bring?

• Hard-working, articulate, and detail-oriented

• Friendly and customer-focused in every situation

• Ability to learn quickly and embrace change

• Comfortable multi-tasking in a high-energy environment

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What benefits will you receive?

One of the great things about joining Amazon’s Customer Service team is that you don’t need past experience in customer service. You’ll receive training and be provided with a complete equipment package when you join.

Additionally, we offer a number of benefits, including:

• Medical insurance

• Pension plan

• Internet allowance

• Lifestyle benefits and retail discounts through our Amazon Extras program

• Expert training and ongoing opportunities to learn more and develop your skills

If this role sounds like it’s for you, then click on the link below to start the application process!

You’ll need to allow 3 hours to complete the full application, including assessments which will evaluate your suitability for the role.

You will have the option to save your application during the process and return to it if necessary.

We recommend using a laptop/desktop computer in order to get the best experience.

If successful, we will contact you about next steps!

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Equal Opportunities at Amazon

Amazon is an equal opportunities employer.

We believe passionately that employing a diverse workforce is central to our success.

We make recruiting decisions based on your experience and skills.

We value your passion to discover, invent, simplify and build.

Protecting your privacy and the security of your data is a longstanding top priority for Amazon.

Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.

Job Qualification

What qualifications do we need from you?

• Minimum age: 18 years old

• Have the right to work in India

• Strong communication skills in English (both written and oral fluency)

• Experience working with a computer

• Availability to work varying shifts from Monday to Sunday within the operating hours of 6 AM and 11 PM

• Willingness and ability to work in rotating shifts (i.e. early, late, overnight, weekend, and overtime as required)

• You’ll need a quiet, distraction-free workspace (dedicated office space with a desk and chair)

• From a technical perspective, a minimum broadband connection of 100MB download speed and 10MB upload speed using a hard-wired Ethernet connection (no Wi-Fi)

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Consent Notice:

I hereby consent to the recording of your video and audio during interview stages and during the term of your employment at Amazon (as applicable) for the purposes of proctoring the assessment and validating your identity.

You further agree that Amazon, Amazon’s authorized personnel, or third parties authorized by Amazon may capture and store a screenshot of your face which will be used for the purpose of Amazon’s internal records and continued identity verification.

Further, you may also be required to show a government-issued ID (except Aadhaar card) having your photo to Amazon, Amazon’s authorized personnel, or third parties during your interview stages and on your first day of joining Amazon as an employee.

You consent that a screenshot of the government ID may be captured by Amazon or its authorized personnel, or third parties authorized by Amazon for Amazon’s internal records and validation of your identity.