Cognizant Walk-in Drive 2026 is here – Cognizant is hosting a walk-in interview for the PE – Customer Service (International Voice Support) role at both Kolkata and Indore on 1 August 2026, 10:00 AM – 12:00 PM. Candidates with 0–11 months of experience in international voice support can walk in directly with a resume. Salary is not disclosed.
Job Summary
About the Cognizant Walk-in Drive 2026
Cognizant is conducting a walk-in interview drive for the PE – Customer Service (International Voice Support) role, open simultaneously at its Kolkata and Indore locations. This is a hybrid, full-time position handling customer inquiries across phone, email and chat channels while working in rotational shifts, with a focus on first-contact resolution and accurate case documentation.
This Cognizant Walk-in Drive 2026 is a great fit for freshers and candidates with under a year of BPO/voice experience who want to start a customer service career with a global IT services leader. Check out more companies hiring freshers while you prepare for this walk-in.
Key responsibilities
- Handle customer inquiries across phone, email and chat channels with clear, courteous and timely responses.
- Resolve customer issues using defined procedures and analytical thinking to achieve first-contact resolution.
- Document each customer interaction accurately in the service management system for traceability.
- Escalate complex or sensitive cases to the appropriate support team as per process guidelines.
- Work in rotational shifts to support a global customer base across time zones.
- Contribute to a seamless, trusted and inclusive customer experience in line with company standards.
Cognizant Walk-in Drive 2026 – eligibility criteria
To attend this Cognizant Walk-in Drive 2026, candidates should have:
- 0–11 months of experience in international voice / customer service support (freshers with strong communication skills may also be considered).
- Excellent verbal and written English communication skills.
- Willingness to work in rotational shifts, including night shifts for international support.
- Basic computer navigation skills and comfort with chat/email support tools.
- Graduate or undergraduate candidates are eligible; specific degree not mandatory.
Cognizant Walk-in Drive 2026 – walk-in venues
The Cognizant Walk-in Drive 2026 is being held at two venues on the same date and time – candidates should choose the venue nearest to them:
- Kolkata: Unitech Candor, C1, 5th floor cafeteria, Newtown Action Area 1, Kolkata, West Bengal 700135.
- Indore: 3rd Floor, Brilliant Titanium, Plot No. 9, Scheme Number 78, Part II, Vijay Nagar, Indore, Madhya Pradesh 452010.
- Date & time (both venues): 1 August 2026, 10:00 AM – 12:00 PM.
- Carry a printed resume and a valid photo ID to the venue; mention Job ID 00069299703 at the registration desk.
Selection process
The Cognizant Walk-in Drive 2026 selection process typically includes an on-the-spot resume screening at the venue, followed by a technical/voice & accent assessment and a final HR round on the same day, with offers communicated shortly after the drive.
Documents required
- Updated resume (printed copy) – try our free Resume Builder.
- Class X, XII and graduation marksheets/certificates.
- Government photo ID (Aadhaar / PAN / passport).
- Passport-size photograph.
- Experience/relieving letter, if applicable (for the 0–11 months experience band).
Preparation tips
A little prep goes a long way before the Cognizant Walk-in Drive 2026 interview:
- Practice clear, neutral-accent spoken English and common voice-process scenarios.
- Revise typical customer service situations: handling complaints, empathetic responses, escalation etiquette.
- Attempt timed mocks with our free aptitude practice tests.
- Prepare a crisp self-introduction using our 5-part formula with sample answers, and browse more companies hiring freshers.
How to apply
Walk in directly at the Kolkata or Indore venue on 1 August 2026 between 10:00 AM and 12:00 PM with your resume and ID, or check the official Cognizant careers portal for the latest updates on Job ID 00069299703 before attending.
No fee is ever charged at any stage of recruitment – no registration fee, hiring fee, security deposit, or charges for software/equipment. Report any suspicious offer letter directly to the company.
About Cognizant
Cognizant is one of the world’s leading professional services companies, helping clients modernize technology, reimagine processes and transform experiences. This Cognizant Walk-in Drive 2026 is part of its ongoing hiring for customer service and voice support roles across India. Learn more at the official Cognizant careers portal.
Cognizant Walk-in Drive 2026 — FAQs
Who can apply for this Cognizant walk-in?
Candidates with 0-11 months of experience in international voice/customer service, and strong English communication skills.
Where is this Cognizant Walk-in Drive 2026 being held?
Simultaneously at Kolkata (Unitech Candor, Newtown Action Area 1) and Indore (Brilliant Titanium, Vijay Nagar) on 1 August 2026, 10 AM-12 PM.
Is this a walk-in interview or do I need to apply online first?
It is a direct walk-in – carry your resume and photo ID to either venue; checking the official listing beforehand is optional.
What is the salary for this role?
The official listing does not disclose a specific salary figure. Confirm the offered amount directly with Cognizant during the process.
Do freshers need prior BPO experience to attend?
No – the experience range is 0-11 months, so freshers with strong communication skills are welcome to attend.
Ready to apply?
Read the eligibility above, keep your resume ready, and apply on the official portal only. No fees — ever.
Apply on official portal →