DXC Technology Off Campus Drive 2024: Hiring for the role of Technical Support Engineer | Salary : 4 LPA | 0-2 Years

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DXC Technology Off Campus Drive 2024: hiring for Technical Support Engineer. Candidates Should have attended regular school/college with 10+2+3 as a minimum qualification in any stream of subject. The detailed eligibility and application process are given below.

DXC Technology Careers

DXC Technology Off Campus Drive 2024:

Company Website dxc.com
Job Role Technical Support Engineer
Qualification Bachelor’s / Masters degree
Batch 2020 to 2024
Experience Freshers (0 to 2 years)
CTC/Salary ₹ 4 LPA
Job Location
Last Date ASAP

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Mandatory skills required:

  • Should have attended regular school/college with 10+2+3 as a minimum qualification in any stream of subject.
  • Good understanding of computer systems, mobile devices, and other tech products.
  • Excellent Communication

Roles: Provides level 1 technical support to end users on computer-related technical problems to assigned accounts/ customers through voice support.

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Essential Job Functions:

  • Taking ownership of customer issues reported and responding to customer inquiries to ensure customer needs are met.
  • Assists customers in resolving technical problems by providing guidance regarding software/hardware/application issues etc.
  • Researching, diagnosing, troubleshooting, and identifying solutions to resolve system issues and/or refer more complex technical problems through a defined escalation process.
  • Identifies, evaluates, and prioritizes customer problems and complaints to ensure that inquiries are resolved appropriately.

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Basic Qualifications for DXC Technology Careers:

  • Ability to diagnose and troubleshoot basic technical issues.
  • Fresher or has work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician, or similar role.
  • Ability to provide step-by-step technical help, both written and verbal.
  • Experience with solving computer-related problems.
  • Experience working with company escalation policy.

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Requirements and Skills

  • Interpersonal skills to interact with customers and team members.
  • Excellent problem-solving and communication skills with fluent spoken English and good thought flow.
  • Organization skills to balance and prioritize work.
  • Ability to work in a team environment.

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How to Apply For DXC Technology Off Campus Drive 2024?

Please drop the CV on [email protected]

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