IBM Careers 2024: Technical Support Engineer

IBM Careers 2024: hiring freshers for Technical Support Engineer. Candidates with Bachelor’s/ Master’s Degree are eligible to apply. The detailed eligibility and application process are given below.

IBM Careers 2024 Hiring Details:

Company Website: www.ibm.com

Job Role: Technical Support Engineer

Qualification: Bachelor’s/Master’s Degree

Batch: Recent Batches

Experience: Freshers

Salary: ₹ 7.6 LPA (Expected)

Job Location: Bengaluru

Last Date: ASAP

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Your Role and Responsibilities for IBM Careers:

Join the team building the next-generation partner solutions at Apptio. The Partner Technology Services team will work closely with our partner ecosystem and internal teams to develop and bring to market joint solutions. This role involves understanding the technical needs of our partners, architecting solutions that serve both our partners and customers, and being the technical liaison between our company and partner organizations. Provide technical support and training to our partners to ensure successful implementation and adoption of joint solutions.

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Required Technical and Professional Expertise for IBM Careers:

• Previous experience in technical support, software services, or system administration for a large end-user community.
• Experience with Troubleshooting Skills, Data Analysis Skills, Windows Servers.
• Experience with RESTful API is an added advantage.
• Fluent in English.

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Preferred Technical and Professional Expertise

• Database skills, with the expertise to write and update SQL queries.
• Basic knowledge of JavaScript or similar language.
• Knowledge of Agile methodologies such as Scrum, Kanban, SAFe will be a plus.
• Strong aptitude for learning new technologies and understanding how to utilize them in a customer-facing environment;
• Ability to effectively communicate as the internal expert with customers at an executive level on in-depth technical details, progress and next steps;
• Ability to successfully manage your time, balancing multiple tasks with varying levels of priority and urgency;
• Acting as a customer champion by being the voice of the customer, checking communication channels to stay on top of and communicate effectively and proactively with the company or team updates;
• Being an example that continues to drive until the root cause is established with clear plans to resolve the customer issue.

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How to Apply For IBM Careers Hiring 2024?

All interested and eligible candidates can apply for IBM Careers 2024 online by the following link as soon as possible.

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