Accenture Careers 2024: Application Tech Support Practitioner

• Project Role : Application Tech Support Practitioner
  
• Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
  
• Must have skills : Customer Service Operations
  
• Good to have skills : Desktop Transformation
  Minimum 0-2 year(s) of experience is required
  
• Educational Qualification : 15years

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Summary of Accenture Careers:

• As an Application Tech Support Practitioner, you will be responsible for providing exceptional customer service operations to clients.
• Your typical day will involve accurately defining client issues and designing resolutions based on deep product knowledge, utilizing exceptional communication skills to keep world-class systems running.

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Roles & Responsibilities:

• Provide exceptional customer service operations to clients, accurately defining client issues and designing resolutions based on deep product knowledge.
• Act as the ongoing interface between the client and the system or application, utilizing exceptional communication skills to keep world-class systems running.
• Utilize desktop transformation skills to provide efficient and effective support to clients.
• Collaborate with cross-functional teams to ensure timely and effective resolution of client issues. Professional & Technical

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Skills for Accenture Careers:

Must To Have Skills: Strong customer service operations skills.

Good To Have Skills:

• Desktop Transformation.
• Excellent communication skills, both written and verbal.
• Ability to accurately define client issues and design resolutions based on deep product knowledge.
• Ability to collaborate with cross-functional teams to ensure timely and effective resolution of client issues.

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Additional Information:

• The candidate should have a minimum of 0-2 years of experience in customer service operations.
• The ideal candidate will possess a strong educational background in information technology operations, computer science, or a related field, along with a proven track record of delivering exceptional customer service.
• This position is based at our Hyderabad office.

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