Genpact Mega Virtual Drive hiring for Customer Service – Voice/Non-Voice Process Role for Any graduate – 2018/2019/2020/2021/2022 batch graduates for Hyderabad location. The detailed eligibility and application process are given below.
Job Summary
Genpact Mega Virtual Drive 2022 Details:
Hiring Organization: Genpact
Company Website: www.genpact.com
Job Role: Customer Service – Voice/Non-Voice
Qualification: Any graduate
Experience: Fresher
Batch: 2018/2019/2020/2021/2022
Salary: 2.9 LPA (Estimated)
Location: Hyderabad
Drive Date: 13 & 14 May 2022, 10 AM to 1 PM
Job Type: Full time
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Job Description:
In this role, You will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of Internet and online applications.
Responsibilities:
- Respond to customer queries and customers concern
- Provide support for data collection to enable Recovery of the account for end user.
- Maintain a deep understanding of client process and policies
- Reproduce customer issues and advance product bugs
- Provide excellent customer service to our customers
- You should be responsible to exhibit capacity for critical thinking and analysis.
- Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
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Minimum qualifications:
- Graduate (Any Field)
- Fluent in English & Hindi
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Preferred qualifications
- Previous experience in a customer service role chat/email/voice
- Effective probing skills and analyzing / understanding skills
- Analytical skills with customer centric approach
- Excellent proficiency with written English and with neutral English accent
- You should be able to work on a flexible schedule (including weekend shift)
Shifts: Flexible to work in any shifts (24*7)
Note: Please carry the soft copy of Aadhar card and Pay slips if any.
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How to apply for Genpact Off Campus Drive 2022?
All interested and eligible candidates can Join with the Drive with Below Meeting Links
Meeting ID’s:
Zoom ID: https://genpact.zoom.us/j/
‘Or’
Zoom ID: https://genpact.zoom.us/j/
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