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Sutherland Off Campus Drive 2022 Recruitment For Associate – Customer Service | Work From home

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Sutherland Off Campus Drive hiring for the role of Associate – Customer Service for High school/ Bachelor’s degree – Any Batch graduates to Work From Home. The detailed eligibility and application process are given below.Sutherland

Sutherland Off Campus Drive 2022 Details:

Company Website: www.sutherlandglobal.com

Job Role: Associate – Customer Service

Qualification: High school/ Bachelor’s degree

Experience: Freshers

Batch: Any Batch

Salary: Upto 3.6 LPA (Expected)

Job Location: Work From Home

Job Type: Full time

Last Date: Apply as soon as possible

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Job Description:

Consultants in this role get to:

  • Strengthen relationships: Support for general billing inquiries. Access customer records and verify customer account information. Identify potential customer needs and recommend solutions. Place follow-up calls to customers to ensure their needs are met in an efficient manner.
  • Develop problem solving abilities: Access customer databases, knowledge resources and technical applications to determine root causes and resolutions.
  • Teamwork: Interact with client departments (test desk, field service, dispatch) regarding escalations. Schedule a technician visit when needed.
  • Improve technical skills:
  • Attend job-related training: new hire and refresher training, new product or service updates and product cross-training.

Qualifications:

  • Our most successful candidates have High School diploma or equivalent – Basic PC keyboarding skills; Microsoft Office experience (Outlook, Word, Excel) – Direct client contacts technical support experience – Excellent verbal and written communication skills – Strong problem-diagnosis and problem-solving skills – Multi-tasking skills, showcased using several applications – Experience working with CRM applications (preferred) – Ability to be goals oriented – Strong communication skills and ability to express ideas clearly – To work from home you must: 2.0 Ghz Dual Core or better processor,2 GB RAM (some employment opportunities require a minimum of 4 GB RAM),10 GB available hard drive space,Sound card,Windows 7, including Windows 8 and 8.1, Internet speeds of 1 Mbps upload and 15 Mbps download, Dual ear (designed to minimize audio interference from outside sources). Noise cancelling microphone

How to Apply Sutherland Off Campus Drive 2022?

All interested and eligible candidates can apply for Sutherland Off Campus Drive by the following link as soon as possible.

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